Reinventing Courier Service in Nigeria|App-based platformIdes Ofune 2nd April 2019 0 COMMENTS
I recently came across a Nigerian app which I find very interesting and innovative. I find it particularly interesting because there were times in Lagos when I needed to deliver a parcel but the hassle of driving through the terrible Lagos traffic was discouraging. Most times, I end up either doing the herculean task or not delivering at all. We all know that the Nigerian Postal Service (NIPOST) is not very efficient for same day delivery. Not to talk of the many private delivery companies who don’t turn up on time or end up disappointing you. So I was very pleased when I came across this unique app based courier company in Nigeria. It’s called Pronto Courier Network.
According to Vc4a.com, “Pronto is like Uber for courier service in Africa. The Pronto app connects everyday individuals and e-commerce/social media businesses who have items to send to their customers with available dispatch riders, vans who can pick up and deliver the item(s) on demand”.
Vehicle owners (Bicycles, Motor-Bikes, Vans, Lorries and Trucks), dispatchers and people looking to make extra income can partner with the platform to make extra income for themselves. This also increased the number of dispatchers to delivery orders in record time.
Users of the Pronto application can have access to tracking their parcel movement live allowing them plan their day while waiting for their delivery to arrive. According to the Pronto website, E-Commerce merchants on the application have access to a reliable and simplified cash remittance system for monies received for payment on delivery orders.
Isn’t it just wonderful how Nigerians are coming up with innovative solutions to everyday problems?
Ides Ofune is currently a PhD Student at the University of Leeds. Her research focuses on civil society and accountability in improving the quality of education. She is the founder of Desert Bloom Initiative and editor of Desert Bloom Advisory. Ides is very passionate about education and creating an inclusive society. She speaks French and English fluently. She can be reached at firstname.lastname@example.org